Shipping Policy

1. Order Processing Time

In-stock orders are processed and handed to the carrier within 1 to 3 business days (Monday through Friday, excluding federal holidays) after payment is approved.

Orders placed on a weekend or holiday begin processing the next business day.

Firearm orders begin processing once we have received and verified a copy of your receiving dealer's Federal Firearms License (FFL).

Items that are not stocked in our Mesa store are ordered from our distributors and usually add 2 to 5 business days before they ship.

2. Delivery Timeframes

Once an order ships, delivery time depends on the service selected at checkout:

Most in-stock orders arrive within 4 to 10 business days of being placed (processing plus ground transit).

Expedited services are offered only where the item and destination allow it. Transit times are carrier estimates and are not guaranteed; weather, carrier delays and holidays can add time.

You will receive an email with your tracking number when your order ships.

3. Carriers

We ship with UPS. Some items may ship by FedEx, or directly from the distributor with its carrier, when that is the fastest compliant option.

Firearms, ammunition and other regulated items ship only by the carriers and services that permit them, in accordance with applicable law and carrier rules.

4. Shipping Rates

We charge a flat shipping rate by product type:

Shipping for other merchandise (accessories, parts, optics and gear) is calculated at checkout.

Shipping charges appear at checkout before you pay. Original shipping charges are generally non-refundable; see section 32 of our Return & Refund Policy.

In-store pickup: choose “Pick up in store” at checkout to collect your order at 6030 E Main St, Suite 103, Mesa, AZ 85205 with no shipping charge. We will contact you when it is ready.

5. Firearms Ship Only to a Licensed Dealer (FFL)

Firearms are never shipped to a home or business address. Every firearm ships to a Federal Firearms Licensee (FFL) that you choose, where you complete the transfer paperwork and background check in person.

Customers purchasing firearms online are responsible for selecting a receiving Federal Firearms Licensee who is legally able and willing to receive and transfer the firearm. Before ordering, please verify that the receiving dealer will accept the firearm, that the firearm is legal in your jurisdiction, the receiving dealer's transfer fee, and any state or local permits, waiting periods, magazine capacity or feature restrictions.

The receiving dealer must send us a copy of its license (or we must be able to verify it) before the firearm ships. Any costs resulting from incorrect or changed FFL information may be charged to the customer. Returned or refused firearm shipments are handled under sections 10 to 12 of our Return & Refund Policy.

Arizona residents may also buy online and complete the transfer at our Mesa store.

6. NFA Items and Suppressors

Suppressors and other NFA items ship only to a licensed dealer holding the required Special Occupational Tax (SOT) status, after the applicable ATF transfer is approved. You then complete your own ATF transfer through that dealer before taking possession.

NFA transfers depend on ATF processing times, which are outside our control.

7. Adult Signature Required

Every shipment requires the signature of an adult 21 years of age or older at delivery. The carrier will not leave the package unattended. If no one is available to sign, the carrier will leave a notice and attempt redelivery or hold the package for pickup.

8. Where We Do Not Ship

We ship within the United States only. We do not ship:

• Outside the United States, or to APO, FPO or DPO addresses
• Firearms, ammunition or other regulated items to a P.O. box
• Ammunition, powder or primers to Alaska or Hawaii, or by air
• Powder and primers by any carrier (in-store pickup only)
• Any item to a state or locality where its sale, possession or delivery is prohibited or restricted

Examples of restricted items include magazines over the local capacity limit (for example in California, Colorado, Connecticut, Delaware, Hawaii, Illinois, Maryland, Massachusetts, New Jersey, New York, Oregon, Rhode Island, Vermont, Washington and the District of Columbia) and ammunition shipped to jurisdictions that require delivery through a licensed vendor, such as California.

The customer is responsible for ensuring that a product can legally be purchased, received, possessed, transported, and used in the customer's jurisdiction. Guns 2 Ammo will not knowingly transfer or ship regulated products where doing so would violate applicable law. If we cannot lawfully ship an item, we will contact you and cancel and refund that item.

9. Backorders, Pre-Orders and Special Orders

If an item becomes unavailable after you order, we will email you an estimated ship date. You can wait for it or ask us to cancel it.

If you cancel a backordered item before we have placed it with the distributor or manufacturer, we refund it in full to your original payment method.

Pre-order and special-order items ship when we receive them from the manufacturer or distributor; the expected date shown is an estimate. Orders with in-stock and backordered items may ship in more than one package at no extra shipping charge.

Special-order deposits and cancellations follow section 14 of our Return & Refund Policy: deposits are non-refundable once Guns 2 Ammo has placed the order with the distributor, manufacturer, or supplier, and a cancellation/restocking fee of up to 20% may apply.

10. Damaged, Lost or Incorrect Shipments

Please inspect your order when it arrives. Report damage, missing items or an incorrect item within 48 hours of delivery, with photos and the original packaging, and we will arrange a replacement or refund.

If a package shows as delivered but did not arrive, contact us and we will open a claim with the carrier.

Do not mail or ship a firearm, ammunition, suppressor, NFA item, powder, primers, or other regulated or hazardous product to Guns 2 Ammo without contacting us first.

Guns 2 Ammo LLC

6030 E Main St, Suite 103, Mesa, Arizona 85205

Questions about this policy? Email sales@guns2ammo.com, call (602) 715-2677, or write to Guns 2 Ammo, 6030 E Main St, Suite 103, Mesa, AZ 85205.